- Do you ship internationally?
Not at the moment, but we are looking to launch this over the coming months.

- Do you take custom orders?
Yes, absolutely! If you can't see what you are looking for in our existing range, go ahead and pop in a request and we'll see what we can do. 

- Can I make a wholesale order?
Wholesale orders aren't something that make up part of our daily business, but we are always open to new ideas and opportunities so reach out to us if you would like to work together or become a stockist.

- What is your refund policy?
You can view our return & refund policy here.

- What do you do for the environment?
The short answer to this question is as much as we can, but there is always more that we can all do. We have a blog post that details our dedication more thoroughly.

- How strong are your products?
As strong as possible! We like to load our products with as much fragrance as they can hold to give our customers the best experience and value for money.

- What are your postage and delivery timescales?
You can get all of the information that you need regarding dispatch and delivery by visiting our Shipping & Returns page.

- I may be allergic to certain ingredients, how do I know what I can buy?
Each customer is responsible for purchasing what they deem same for themselves to use and enjoy in their home. We list all known allergens in our products on the individual product listings and we have created a handy allergens page where you can complete your own search and find the products that are right for you. Should you have any concerns regarding your allergies, let us know and we will do our best to assist you.

- I have another question, how do I ask you?
You can contact us here, or email us at cheshirewaxworks@hotmail.com